html,body{margin:0;padding:0;background:transparent}

:root{
  color-scheme: light dark;
  --td-surface: light-dark(#fdfdfe, #191c20);
  --td-raise:   light-dark(#ffffff, #20242a);
  --td-sunk:    light-dark(#f1f3f5, #13161a);
  --td-line:    light-dark(#dbe0e5, #2c323a);
  --td-line-soft: light-dark(#e8ebee, #252a31);
  --td-hover:   light-dark(rgba(24,36,48,.055), rgba(255,255,255,.06));
  --td-ink:     light-dark(#1a2027, #e8ebef);
  --td-ink-2:   light-dark(#4d5863, #adb6c0);
  --td-ink-3:   light-dark(#5f6a76, #8f99a5);
  --td-accent:  light-dark(#0b6b73, #58c4ca);
  --td-accent-ink: light-dark(#ffffff, #06272b);
  --td-accent-wash: light-dark(#eaf5f5, #15282b);
  --td-accent-line: light-dark(#b9dadd, #2a5a5f);
  --td-note-wash: light-dark(#fff5d8, #2b2514);
  --td-note-line: light-dark(#cf9a17, #ad8420);
  --td-note-ink:  light-dark(#6a4800, #f1d17e);
  --td-vox: light-dark(#4257c9, #93a3ff);
  --td-myr: light-dark(#b0386f, #f08ab6);
  --td-danger: light-dark(#b3261e, #ff8f88);
  --td-focus: light-dark(#1d6fe0, #84b8ff);
  --td-code: light-dark(#eceff2, #282d34);
  --td-codeblock: light-dark(#f2f4f6, #0f1215);
  --td-hit: light-dark(#ffe58a, #6f5b12);
  --td-sans: "Avenir Next","Segoe UI Variable Text","Segoe UI",system-ui,-apple-system,"Helvetica Neue",sans-serif;
  --td-serif: "Charter","Bitstream Charter","Sitka Text","Iowan Old Style",Cambria,Georgia,serif;
  --td-mono: ui-monospace,"SF Mono",Menlo,Consolas,monospace;
}
:root[data-theme="light"]{color-scheme:light}
:root[data-theme="dark"]{color-scheme:dark}

/* ---------- root + reset (all product styles hang off .td) ---------- */
.td{container:td / inline-size;display:block;font-family:var(--td-sans);font-size:13px;line-height:1.45;color:var(--td-ink);background:transparent;-webkit-text-size-adjust:100%}
.td *,.td *::before,.td *::after{box-sizing:border-box}
:where(.td) button,:where(.td) input,:where(.td) select,:where(.td) textarea{font:inherit;color:inherit}
:where(.td) button{cursor:pointer}
.td [hidden]{display:none !important}
.td :focus-visible{outline:2px solid var(--td-focus);outline-offset:2px}
.td .td-row:focus-visible,.td .td-tk:focus-visible,.td .td-ghead:focus-visible{outline-offset:-2px}
.td-vh{position:absolute !important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}

.td-app{position:relative;display:grid;grid-template-columns:276px minmax(0,1fr) 284px;height:1040px;background:var(--td-surface);border:1px solid var(--td-line);border-radius:10px;overflow:hidden}

/* ---------- small shared bits ---------- */
.td-btn{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--td-line);background:var(--td-raise);border-radius:8px;padding:5px 11px;font-size:12.5px;line-height:1.3;white-space:nowrap}
.td-btn:hover{background:var(--td-hover)}
.td-primary{background:var(--td-accent);border-color:var(--td-accent);color:var(--td-accent-ink);font-weight:650;padding:6px 14px}
.td-primary:hover{background:var(--td-accent);filter:brightness(1.08)}
.td-link{border:0;background:transparent;color:var(--td-ink-2);padding:3px 8px;border-radius:6px;font-size:12px}
.td-link:hover{background:var(--td-hover);color:var(--td-ink)}
.td-select{border:1px solid var(--td-line);background:var(--td-raise);border-radius:8px;padding:5px 6px;min-width:0;max-width:100%;font-size:12.5px}
.td-pd{display:inline-block;flex:none;width:8px;height:8px;border-radius:2px;background:var(--td-ink-3)}
.td-pd-vox{background:var(--td-vox)}
.td-pd-myr{background:var(--td-myr);border-radius:50%}
.td-st{display:inline-block;flex:none;width:8px;height:8px;border-radius:50%;border:2px solid var(--td-ink-3)}
.td-st-Open{border-color:var(--td-accent);background:var(--td-accent)}
.td-st-Pending{border-color:var(--td-note-line);background:transparent}
.td-st-Solved{border-color:var(--td-ink-3);background:var(--td-ink-3);opacity:.55}
.td-pr{display:inline-block;flex:none;width:8px;height:8px;border-radius:2px;transform:rotate(45deg);background:var(--td-ink-3);opacity:.5}
.td-pr-High{background:var(--td-note-line);opacity:1}
.td-pr-Urgent{background:var(--td-danger);opacity:1}
.td-av{flex:none;width:28px;height:28px;border-radius:50%;display:grid;place-items:center;font-size:11px;font-weight:700;background:var(--td-sunk);color:var(--td-ink-2);border:1px solid var(--td-line)}
.td-av-sm{width:22px;height:22px;font-size:9.5px}
.kind-agent .td-av{background:var(--td-accent);color:var(--td-accent-ink);border-color:transparent}
.kind-note .td-av{background:var(--td-note-line);color:light-dark(#fff,#201700);border-color:transparent}
.td-badge{display:inline-block;font-size:11px;font-weight:650;line-height:1.5;padding:0 7px;border-radius:999px;border:1px solid var(--td-line);color:var(--td-ink-2);white-space:nowrap}
.td-badge-note{border-color:var(--td-note-line);color:var(--td-note-ink);background:var(--td-note-wash)}

/* ---------- ticket list ---------- */
.td-list{display:flex;flex-direction:column;min-height:0;background:var(--td-sunk);border-right:1px solid var(--td-line)}
.td-list-head{padding:14px 12px 10px;display:flex;flex-direction:column;gap:8px}
.td-list-title{display:flex;align-items:baseline;justify-content:space-between;gap:8px;padding:0 2px}
.td-list-title h2{margin:0;font-size:14px;font-weight:650}
.td-list-count{color:var(--td-ink-3);font-size:12px}
.td-list-close{display:none}
.td-input{width:100%;border:1px solid var(--td-line);background:var(--td-raise);border-radius:8px;padding:6px 10px;font-size:12.5px}
.td-tks{flex:1;min-height:0;overflow:auto;margin:0;padding:0 8px 12px;list-style:none}
.td-tk{display:block;position:relative;width:100%;text-align:left;border:0;background:transparent;border-radius:8px;padding:9px 10px 9px 14px;margin:0 0 2px}
.td-tk:hover{background:var(--td-hover)}
.td-tk[aria-current="true"]{background:var(--td-raise);box-shadow:0 0 0 1px var(--td-line)}
.td-tk[aria-current="true"]::before{content:"";position:absolute;left:3px;top:10px;bottom:10px;width:3px;border-radius:3px;background:var(--td-accent)}
.td-tk-subject{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;font-weight:500;font-size:13px;line-height:1.35}
.td-tk.is-unread .td-tk-subject{font-weight:700}
.td-tk-who{display:block;margin-top:3px;color:var(--td-ink-2);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.td-tk-meta{display:flex;flex-wrap:wrap;align-items:center;gap:4px 10px;margin-top:5px;color:var(--td-ink-3);font-size:12px}
.td-tk-meta span{display:inline-flex;align-items:center;gap:5px}
.td-tk-new{margin-left:auto;font-size:11px;font-weight:700;color:var(--td-accent-ink);background:var(--td-accent);border-radius:999px;padding:0 7px}
.td-tk-empty{padding:18px 12px;color:var(--td-ink-2)}

/* ---------- main column ---------- */
.td-main{position:relative;display:flex;flex-direction:column;min-width:0;min-height:0;background:var(--td-surface)}
.td-headline{display:flex;align-items:center;gap:8px}
.td-headline .td-crumb{flex:1;min-width:0}
.td-btn-tickets,.td-btn-details{padding:3px 10px;display:none}
.td-head{padding:12px 20px 6px}
.td-crumb{display:flex;flex-wrap:wrap;align-items:center;gap:4px 14px;color:var(--td-ink-3);font-size:12px}
.td-crumb span{display:inline-flex;align-items:center;gap:6px}
.td-subject{margin:3px 0 3px;font-size:19px;line-height:1.25;font-weight:650;letter-spacing:-.005em}
.td-meta{margin:0;color:var(--td-ink-2);font-size:13px}

.td-fieldwrap{padding:4px 20px 10px;display:none}
.td-fieldtoggle{display:none;width:100%;text-align:left;border:1px solid var(--td-line);background:var(--td-raise);border-radius:8px;padding:6px 10px;font-size:12.5px;align-items:center;justify-content:space-between;gap:10px}
.td-fieldtoggle span:first-child{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.td-fieldrow{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px}
.td-fieldrow .td-f{display:flex;flex-direction:column;gap:2px;min-width:0}
.td-fieldrow label{font-size:11.5px;color:var(--td-ink-3)}
.td-fieldrow .td-sel{display:flex;align-items:center;gap:6px;min-width:0}
.td-fieldrow .td-select{flex:1}

.td-tools{padding:6px 20px 10px;display:flex;flex-direction:column;gap:8px;border-bottom:1px solid var(--td-line)}
.td-tools-row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.td-search{flex:1 1 150px;min-width:0;display:flex;align-items:center;gap:2px;border:1px solid var(--td-line);border-radius:8px;background:var(--td-raise);padding-right:3px}
.td-search:focus-within{outline:2px solid var(--td-focus);outline-offset:1px}
.td-search input{flex:1;min-width:0;border:0;background:transparent;padding:6px 6px 6px 10px;font-size:12.5px;outline:none}
.td-count{color:var(--td-ink-3);font-size:12px;white-space:nowrap;padding:0 4px}
.td-mini{border:0;background:transparent;border-radius:6px;min-width:26px;height:26px;color:var(--td-ink-2)}
.td-mini:hover{background:var(--td-hover);color:var(--td-ink)}
.td-mini:disabled{opacity:.35;cursor:default}
.td-chips{display:flex;flex-wrap:wrap;gap:6px;flex:1 1 auto;min-width:0}
.td-chip{border:1px solid var(--td-line);background:transparent;border-radius:999px;padding:2px 10px;font-size:12px;color:var(--td-ink-2)}
.td-chip b{font-weight:650;font-variant-numeric:tabular-nums;color:var(--td-ink-3);margin-left:3px}
.td-chip:hover{background:var(--td-hover)}
.td-chip[aria-pressed="true"]{background:var(--td-accent-wash);border-color:var(--td-accent);color:var(--td-ink);font-weight:600}
.td-chip[aria-pressed="true"] b{color:var(--td-accent)}
.td-jumpsel{max-width:132px;height:31px}

/* ---------- conversation stream ---------- */
.td-stream-wrap{position:relative;flex:1;min-height:0;display:flex}
.td-stream{flex:1;min-width:0;overflow-y:auto;overscroll-behavior:contain;position:relative}
.td-flow{--sp-pad:18px;--sp-col:36px;position:relative;padding:12px 20px 26px var(--sp-pad)}
.td-flow::before{content:"";position:absolute;left:calc(var(--sp-pad) + 13px);top:0;bottom:0;width:2px;background:var(--td-line)}
.td-item{position:relative;padding-left:var(--sp-col);margin:0 0 6px}
.td-node{position:absolute;left:8px;top:12px;width:12px;height:12px;border-radius:50%;background:var(--td-surface);border:2px solid var(--td-ink-3);z-index:1}
.td-msg .td-node{top:19px}
.kind-agent .td-node{background:var(--td-accent);border-color:var(--td-accent)}
.kind-note .td-node{border-radius:2px;transform:rotate(45deg) scale(.9);background:var(--td-note-line);border-color:var(--td-note-line)}
.kind-event .td-node{top:9px;left:11px;width:6px;height:6px;border:0;background:var(--td-ink-3);opacity:.7}
.kind-fold .td-node{top:14px;left:9px;width:10px;height:10px;border:2px dashed var(--td-ink-3)}

.td-group{margin:0 0 6px}
.td-ghead{position:sticky;top:0;z-index:3;display:flex;align-items:center;gap:10px;width:100%;text-align:left;background:var(--td-sunk);border:1px dashed var(--td-line);border-radius:8px;padding:7px 10px;min-height:36px}
button.td-ghead:hover{box-shadow:inset 0 0 0 999px var(--td-hover)}
.td-chev{color:var(--td-ink-3);width:10px;flex:none}
.td-gtitle{font-weight:650;white-space:nowrap}
.td-gsum{color:var(--td-ink-2);font-size:12.5px;min-width:0;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.td-gcta{color:var(--td-accent);font-size:12px;font-weight:600;white-space:nowrap}
.td-ghead.is-static{position:sticky}
.td-gbody{padding-top:6px}
.td-gwrap.kind-fold{margin-bottom:6px}

.td-row{display:flex;align-items:center;gap:8px;width:100%;text-align:left;border:0;background:transparent;border-radius:8px;padding:6px 10px;min-height:36px}
.td-row:hover{background:var(--td-hover)}
.kind-note .td-row{background:var(--td-note-wash)}
.kind-note .td-row:hover{filter:brightness(.97)}
.td-name{font-weight:600;white-space:nowrap}
.td-snip{flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--td-ink-2)}
.td-clip{color:var(--td-ink-3);font-size:12px;white-space:nowrap}
.td-rtime{color:var(--td-ink-3);font-size:12px;white-space:nowrap;font-variant-numeric:tabular-nums}

.td-card{max-width:46rem;border-radius:10px;padding:12px 16px 12px;border:1px solid var(--td-line)}
.kind-customer .td-card{background:var(--td-raise)}
.kind-agent .td-card{background:var(--td-accent-wash);border-color:var(--td-accent-line)}
.kind-note .td-card{position:relative;background:var(--td-note-wash);border:1px dashed var(--td-note-line);padding-left:24px;overflow:hidden}
.kind-note .td-card::before{content:"";position:absolute;left:0;top:0;bottom:0;width:9px;background:repeating-linear-gradient(135deg,var(--td-note-line) 0 2px,transparent 2px 6px);opacity:.75}
.td-mh{display:flex;align-items:center;gap:10px;margin-bottom:8px}
.td-mh-who{min-width:0;flex:1;display:flex;flex-direction:column;line-height:1.3}
.td-mh-line{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.td-mh-name{font-weight:650;font-size:13.5px}
.td-you{color:var(--td-ink-3);font-size:12px}
.td-mh-sub{color:var(--td-ink-3);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.td-body{font-family:var(--td-serif);font-size:15.5px;line-height:1.62;max-width:68ch;overflow-wrap:anywhere}
.td-body p{margin:0 0 .75em}
.td-body > :last-child{margin-bottom:0}
.td-body ul,.td-body ol{margin:.2em 0 .8em;padding-left:1.4em}
.td-body li{margin:.12em 0}
.td-body blockquote{margin:.4em 0 .8em;padding:.1em 0 .1em .9em;border-left:3px solid var(--td-line);color:var(--td-ink-2)}
.td-body h4{font-family:var(--td-sans);font-size:13.5px;font-weight:650;margin:1em 0 .3em}
.td-body code{font-family:var(--td-mono);font-size:.82em;background:var(--td-code);padding:.1em .35em;border-radius:4px}
.td-body pre{margin:.4em 0 .9em;overflow-x:auto;background:var(--td-codeblock);border:1px solid var(--td-line-soft);border-radius:8px;padding:10px 12px}
.td-body pre code{background:none;padding:0;font-size:12px;line-height:1.55;white-space:pre}
.td-body a{color:var(--td-accent);text-underline-offset:2px}
.td-mention{font-family:var(--td-sans);font-weight:600;font-size:.88em;color:var(--td-accent);background:var(--td-accent-wash);padding:0 .3em;border-radius:4px}
.kind-note .td-mention{background:transparent;color:var(--td-note-ink)}
mark.td-hit{background:var(--td-hit);color:inherit;border-radius:2px;padding:0 1px}
.td-files{display:flex;flex-wrap:wrap;gap:6px;margin:10px 0 0;padding:0;list-style:none}
.td-file{display:inline-flex;align-items:center;gap:8px;max-width:100%;border:1px solid var(--td-line);background:var(--td-surface);border-radius:8px;padding:3px 10px 3px 3px;font-size:12.5px}
button.td-file:hover{background:var(--td-hover)}
.td-ftype{flex:none;min-width:34px;text-align:center;font-size:10.5px;font-weight:700;border-radius:5px;padding:4px 3px;background:var(--td-sunk);color:var(--td-ink-2)}
.td-fname{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.td-fsize{color:var(--td-ink-3);white-space:nowrap}
.td-mfoot{display:flex;align-items:center;flex-wrap:wrap;gap:4px 6px;margin-top:10px}
.td-qbtn{border:1px solid var(--td-line);border-radius:6px;background:transparent;padding:1px 9px;font-size:12px;color:var(--td-ink-2)}
.td-qbtn:hover{background:var(--td-hover)}
.td-quote{margin:8px 0 0;padding:6px 0 4px 12px;border-left:3px solid var(--td-line);color:var(--td-ink-3);font-family:var(--td-serif);font-size:14px;line-height:1.55}
.td-quote p{margin:0 0 .4em}
.td-local{margin:10px 0 0;color:var(--td-ink-3);font-size:12px}
.td-event{display:flex;gap:8px;align-items:baseline;color:var(--td-ink-3);font-size:12px;padding:3px 10px;flex-wrap:wrap}
.td-event strong{color:var(--td-ink-2);font-weight:600}
.td-new{display:flex;align-items:center;gap:10px;margin:10px 0 10px;padding-left:var(--sp-col);color:var(--td-accent);font-weight:650;font-size:12px}
.td-new::before,.td-new::after{content:"";height:1px;background:var(--td-accent-line);flex:1}
.td-new::before{flex:0 0 14px}
.td-empty{padding:30px 0 30px var(--sp-col);color:var(--td-ink-2)}
.td-empty button{margin-left:6px}

@keyframes td-flash{0%{box-shadow:0 0 0 3px var(--td-focus)}100%{box-shadow:0 0 0 3px transparent}}
.td-flash > .td-card,.td-flash > .td-row,.td-flash > .td-ghead{animation:td-flash 1.8s ease-out}
.td-current > .td-card,.td-current > .td-row{outline:2px solid var(--td-focus);outline-offset:1px}

.td-latest{position:absolute;right:18px;bottom:14px;z-index:6;border:0;background:var(--td-ink);color:var(--td-surface);border-radius:999px;padding:6px 14px;font-weight:650;box-shadow:0 4px 16px rgba(0,0,0,.25)}
.td-toast{position:absolute;left:50%;bottom:16px;transform:translateX(-50%);z-index:7;max-width:calc(100% - 40px);background:var(--td-ink);color:var(--td-surface);border-radius:10px;padding:8px 14px;font-size:12.5px;box-shadow:0 6px 24px rgba(0,0,0,.28);opacity:0;visibility:hidden;transition:opacity .18s ease,visibility 0s linear .18s}
.td-toast.is-on{opacity:1;visibility:visible;transition:opacity .18s ease}
.td-stream-wrap .td-latest:not([hidden]) ~ .td-toast{bottom:56px}

/* ---------- composer ---------- */
.td-composer{border-top:1px solid var(--td-line);background:var(--td-sunk);padding:8px 16px 10px 20px}
.td-composer[data-mode="note"]{background:var(--td-note-wash);border-top-color:var(--td-note-line)}
.td-comp-top{display:flex;align-items:center;gap:8px}
.td-tabs{display:inline-flex;gap:2px;padding:2px;border-radius:9px;background:var(--td-hover)}
.td-tab{border:0;background:transparent;border-radius:7px;padding:4px 12px;font-size:12.5px;color:var(--td-ink-2);display:inline-flex;align-items:center;gap:6px}
.td-tab[aria-selected="true"]{background:var(--td-raise);color:var(--td-ink);font-weight:650;box-shadow:0 0 0 1px var(--td-line)}
.td-composer[data-mode="reply"] .td-tab[aria-selected="true"]{box-shadow:0 0 0 1.5px var(--td-accent)}
.td-composer[data-mode="note"] .td-tab[aria-selected="true"]{box-shadow:0 0 0 1.5px var(--td-note-line)}
.td-dd{width:7px;height:7px;border-radius:50%;background:var(--td-accent)}
.td-composer[data-mode="note"] .td-dd,.td-dd.is-note{background:var(--td-note-line)}
.td-grow{flex:1}
.td-aud{margin:6px 0 6px;font-size:12.5px;color:var(--td-ink-2);display:flex;flex-wrap:wrap;align-items:center;gap:4px 8px}
.td-aud strong{color:var(--td-ink);font-weight:650}
.td-cc{display:inline-flex;align-items:center;gap:2px;border:1px solid var(--td-line);border-radius:999px;background:var(--td-raise);padding:0 2px 0 9px;font-size:12px}
.td-cc button{border:0;background:transparent;border-radius:50%;width:20px;height:20px;color:var(--td-ink-3);line-height:1}
.td-cc button:hover{background:var(--td-hover);color:var(--td-ink)}
.td-lock{font-weight:650;color:var(--td-note-ink)}
.td-editor{border:1px solid var(--td-line);border-radius:10px;background:var(--td-raise);overflow:hidden}
.td-composer[data-mode="note"] .td-editor{border-color:var(--td-note-line)}
.td-editor:focus-within{border-color:var(--td-accent);box-shadow:0 0 0 3px var(--td-accent-wash)}
.td-composer[data-mode="note"] .td-editor:focus-within{border-color:var(--td-note-line);box-shadow:0 0 0 3px var(--td-note-wash)}
.td-fmt{display:flex;flex-wrap:wrap;align-items:center;gap:2px;padding:4px 6px;border-bottom:1px solid var(--td-line-soft)}
.td-fmt button{min-width:28px;height:27px;border:0;background:transparent;border-radius:6px;padding:0 7px;color:var(--td-ink-2);font-size:12.5px;font-weight:600}
.td-fmt button:hover{background:var(--td-hover);color:var(--td-ink)}
.td-fmt button:disabled{opacity:.35;cursor:default;background:transparent}
.td-fmt .td-i{font-style:italic;font-family:var(--td-serif)}
.td-fmt .td-sep{width:1px;height:18px;background:var(--td-line);margin:0 4px}
.td-fmt .td-select{height:27px;padding:0 4px;border-color:transparent;background:transparent;color:var(--td-ink-2);font-weight:600}
.td-fmt .td-wp{margin-left:auto;display:inline-flex;gap:2px;padding:2px;border-radius:7px;background:var(--td-hover)}
.td-fmt .td-wp button{height:23px;font-weight:500}
.td-fmt .td-wp button[aria-pressed="true"]{background:var(--td-raise);color:var(--td-ink);font-weight:650;box-shadow:0 0 0 1px var(--td-line)}
.td-ta{display:block;width:100%;border:0;background:transparent;resize:none;padding:10px 14px;font-family:var(--td-serif);font-size:15px;line-height:1.55;min-height:84px;max-height:150px;outline:none}
.td-ta::placeholder{color:var(--td-ink-3)}
.td-preview{padding:10px 14px;min-height:84px;max-height:150px;overflow:auto}
.td-preview-empty{color:var(--td-ink-3);font-family:var(--td-sans);font-size:13px}
.td-atts{display:flex;flex-wrap:wrap;gap:6px;margin:8px 0 0;padding:0;list-style:none}
.td-att{display:inline-flex;align-items:center;gap:8px;max-width:100%;border:1px solid var(--td-line);background:var(--td-raise);border-radius:8px;padding:3px 3px 3px 3px;font-size:12.5px}
.td-att img{width:28px;height:28px;object-fit:cover;border-radius:5px;flex:none}
.td-att button{border:0;background:transparent;border-radius:6px;width:24px;height:24px;color:var(--td-ink-3);line-height:1}
.td-att button:hover{background:var(--td-hover);color:var(--td-danger)}
.td-err{margin:8px 0 0;color:var(--td-danger);font-size:12.5px;font-weight:600}
.td-comp-foot{display:flex;align-items:center;flex-wrap:wrap;gap:8px;margin-top:8px}
.td-hint{color:var(--td-ink-3);font-size:12px}
.td-after{display:inline-flex;align-items:center;gap:6px;color:var(--td-ink-2);font-size:12.5px}
.td-composer.is-min .td-comp-body{display:none}

.td-drop{position:absolute;inset:8px;z-index:20;display:none;align-items:center;justify-content:center;text-align:center;background:color-mix(in srgb,var(--td-surface) 86%,transparent);border:2px dashed var(--td-accent);border-radius:12px;pointer-events:none;font-size:15px;font-weight:650;padding:20px}
.td-main.is-drag .td-drop{display:flex}
.td-main.is-drag[data-mode="note"] .td-drop{border-color:var(--td-note-line)}

/* ---------- details rail ---------- */
.td-rail{display:flex;flex-direction:column;gap:18px;min-height:0;overflow:auto;background:var(--td-sunk);border-left:1px solid var(--td-line);padding:14px 16px 22px}
.td-rail h3{margin:0 0 8px;font-size:12.5px;font-weight:650;color:var(--td-ink-2)}
.td-rail-top{display:none;align-items:center;justify-content:space-between}
.td-rail-top h2{margin:0;font-size:14px;font-weight:650}
.td-fields{display:grid;gap:8px}
.td-fields .td-f{display:grid;grid-template-columns:72px minmax(0,1fr);align-items:center;gap:8px}
.td-fields label{color:var(--td-ink-2);font-size:12.5px}
.td-fields .td-sel{display:flex;align-items:center;gap:6px;min-width:0}
.td-fields .td-select{flex:1}
.td-person{display:flex;gap:10px;align-items:flex-start}
.td-person + .td-person{margin-top:10px}
.td-person-main{min-width:0;flex:1}
.td-person strong{display:block;font-weight:650}
.td-person span{display:block;color:var(--td-ink-2);font-size:12.5px;overflow-wrap:anywhere}
.td-kv{margin:10px 0 0;display:grid;grid-template-columns:auto minmax(0,1fr);gap:4px 10px;font-size:12.5px}
.td-kv dt{color:var(--td-ink-3)}
.td-kv dd{margin:0;overflow-wrap:anywhere}
.td-tags{display:flex;flex-wrap:wrap;gap:6px;margin:0 0 8px;padding:0;list-style:none}
.td-tag{display:inline-flex;align-items:center;gap:2px;border:1px solid var(--td-line);background:var(--td-raise);border-radius:6px;padding:0 2px 0 8px;font-size:12px}
.td-tag button{border:0;background:transparent;width:20px;height:20px;border-radius:5px;color:var(--td-ink-3);line-height:1}
.td-tag button:hover{background:var(--td-hover);color:var(--td-ink)}
.td-flist{display:grid;grid-template-columns:minmax(0,1fr);gap:4px;margin:0;padding:0;list-style:none}
.td-flist li{min-width:0}
.td-flink{display:flex;gap:8px;align-items:center;width:100%;min-width:0;text-align:left;border:0;background:transparent;border-radius:8px;padding:4px 6px 4px 4px}
.td-flink:hover{background:var(--td-hover)}
.td-flink-main{min-width:0;flex:1}
.td-flink-main span{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.td-flink-main .td-fsub{color:var(--td-ink-3);font-size:12px}
.td-none{color:var(--td-ink-3);margin:0}

.td-scrim{display:none;position:absolute;inset:0;z-index:25;background:rgba(8,12,16,.46)}

/* ---------- responsive (container queries on .td) ---------- */
@container td (max-width: 1239px){
  .td-app{grid-template-columns:248px minmax(0,1fr)}
  .td-btn-details{display:inline-flex}
  .td-fieldwrap{display:block}
  .td-rail{position:absolute;top:0;right:0;bottom:0;width:min(330px,92%);z-index:30;transform:translateX(102%);visibility:hidden;box-shadow:-14px 0 34px rgba(0,0,0,.22);transition:transform .22s ease,visibility 0s linear .22s}
  .td-app.rail-open .td-rail{transform:none;visibility:visible;transition:transform .22s ease}
  .td-app.rail-open .td-scrim{display:block}
  .td-rail-top{display:flex}
}
@container td (min-width: 1240px){
  .td-btn-tickets,.td-btn-details{display:none}
}
@container td (max-width: 859px){
  .td-app{grid-template-columns:minmax(0,1fr)}
  .td-btn-tickets{display:inline-flex}
  .td-list{position:absolute;top:0;left:0;bottom:0;width:min(340px,92%);z-index:30;transform:translateX(-102%);visibility:hidden;box-shadow:14px 0 34px rgba(0,0,0,.22);transition:transform .22s ease,visibility 0s linear .22s}
  .td-app.list-open .td-list{transform:none;visibility:visible;transition:transform .22s ease}
  .td-app.list-open .td-scrim{display:block}
  .td-list-close{display:inline-flex}
}
@container td (min-width: 860px){
  .td-btn-tickets{display:none}
}
@container td (max-width: 559px){
  .td-app{height:1000px;border-radius:8px}
  .td-head{padding:8px 14px 4px}
  .td-subject{font-size:17px}
  .td-fieldwrap{padding:4px 14px 8px}
  .td-fieldtoggle{display:flex}
  .td-fieldrow{display:none;grid-template-columns:repeat(2,minmax(0,1fr));margin-top:8px}
  .td-app.fields-open .td-fieldrow{display:grid}
  .td-tools{padding:4px 14px 8px}
  .td-chips{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;padding-bottom:2px}
  .td-chips::-webkit-scrollbar{display:none}
  .td-chip{white-space:nowrap}
  .td-btn-expand{display:none}
  .td-search{flex:1 1 100%}
  .td-crumb span:nth-child(4){display:none}
  .td-comp-foot .td-primary{margin-left:auto}
  .td-flow{--sp-pad:10px;--sp-col:30px;padding-right:12px}
  .td-card{padding:10px 12px}
  .kind-note .td-card{padding-left:20px}
  .td-body{font-size:15px}
  .td-row .td-clip{display:none}
  .td-composer{padding:8px 10px 10px}
  .td-ta{min-height:84px;font-size:15px}
  .td-fmt .td-wp{margin-left:0}
  .td-hint{display:none}
  .td-latest{right:12px}
  .td-fields .td-f{grid-template-columns:64px minmax(0,1fr)}
}

@media (prefers-reduced-motion: reduce){
  .td *,.td *::before,.td *::after{transition:none !important;animation:none !important;scroll-behavior:auto !important}
  .td-flash > .td-card,.td-flash > .td-row,.td-flash > .td-ghead{box-shadow:0 0 0 3px var(--td-focus)}
}

/* Sonnet's approved component above stays intact. The application extensions
   below provide sign-in, account actions and administration. */
body{background:var(--td-sunk)}
.td .td-app{height:100dvh;min-height:480px}
.desk-list-foot{display:flex;align-items:center;gap:2px;padding:12px 8px;border-top:1px solid var(--td-line);background:var(--td-sunk)}
.desk-account{display:flex;align-items:center;gap:7px;min-width:0;margin-right:auto}
.desk-account #account-name{max-width:85px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.desk-list-foot .td-btn{padding:5px 8px}
.desk-login{max-width:900px;min-height:550px;margin:clamp(24px,8dvh,100px) auto;display:grid;grid-template-columns:1fr 1fr;background:var(--td-surface);border:1px solid var(--td-line);border-radius:10px;overflow:hidden}
.desk-login-intro{padding:40px;background:var(--td-sunk)}
.desk-wordmark{font-weight:700;font-size:19px;color:var(--td-accent)}
.desk-brands{display:flex;gap:18px;margin:10px 0 36px;color:var(--td-ink-2);font-size:12px}
.desk-brands span{display:inline-flex;align-items:center;gap:6px}
.desk-login h1{font:30px/1.2 var(--td-serif);margin:0 0 12px}
.desk-login-intro>p:not(.desk-brands){max-width:30ch;color:var(--td-ink-2);line-height:1.65}
.desk-login-thread{position:relative;margin-top:30px}
.desk-login-thread::before{content:"";position:absolute;left:13px;top:0;bottom:16px;width:2px;background:var(--td-line)}
.desk-login-thread .td-item{padding-left:36px;margin-bottom:10px}
.desk-login-thread .td-node{top:17px}
.desk-login-thread .td-card{padding:12px 14px}
.desk-login-thread strong{font-size:12px;font-weight:650}
.desk-login-thread p{font:14px/1.5 var(--td-serif);margin:4px 0 0}
.desk-login-form{padding:64px 40px 40px;align-self:center}
.desk-login-form h2{font-size:20px;margin:0 0 8px}
.desk-login-form>p{color:var(--td-ink-2);line-height:1.6}
.desk-login form,.desk-form{display:grid;gap:16px}
.desk-login form{margin-top:28px}
.desk-login label,.desk-form label{display:grid;gap:6px;font-size:12px;color:var(--td-ink-2)}
.desk-login .td-input{padding:10px 12px;font-size:14px;color:var(--td-ink)}
.desk-login .td-primary{justify-content:center;padding:10px 16px;font-size:13px}
.desk-login #login-error:empty{display:none}
.desk-login .desk-login-help{margin-top:24px;font-size:12px;color:var(--td-ink-3)}
.td dialog{background:var(--td-surface);color:var(--td-ink);border:1px solid var(--td-line);border-radius:10px;padding:28px;max-width:min(720px,calc(100% - 32px));max-height:88dvh;overflow:auto;min-width:min(420px,calc(100% - 32px))}
.td dialog::backdrop{background:rgba(10,20,30,.45)}
.td dialog h2{font-size:19px;margin:0 0 12px}
.td dialog h3{font-size:13px;margin:24px 0 10px}
.td dialog p{color:var(--td-ink-2);overflow-wrap:anywhere;max-width:65ch;line-height:1.6}
.td dialog textarea{min-height:140px}
.td dialog pre{white-space:pre-wrap;overflow-wrap:anywhere}
.desk-form{margin:20px 0}
.desk-form>.td-primary{justify-self:start}
.desk-table{width:100%;border-collapse:collapse;font-size:12px}
.desk-table td,.desk-table th{text-align:left;padding:12px 8px;border-bottom:1px solid var(--td-line);overflow-wrap:anywhere}
.desk-table th{color:var(--td-ink-3);font-weight:500}
.desk-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin:16px 0}
.desk-actions a{text-decoration:none}
.desk-delivery{font:12px var(--td-sans);color:var(--td-ink-3);margin:10px 0 0}
.desk-error,#login-error{color:var(--td-danger)}
.desk-empty{padding:50px 24px;color:var(--td-ink-2)}
.desk-empty h2{font:23px/1.35 var(--td-serif);color:var(--td-ink);margin:0 0 10px}
.desk-empty p{max-width:44ch;line-height:1.6;margin:0 0 20px}
.desk-banner{padding:12px 20px;background:var(--td-note-wash);color:var(--td-note-ink)}
.td .td-files a,.td .td-flink{color:inherit;text-decoration:none}
.td .td-files a:hover,.td .td-flink:hover{background:var(--td-hover)}
.td .td-file-preview{width:28px;height:28px;object-fit:cover;border-radius:4px}
.td .td-file-actions{display:flex;gap:4px;align-items:center}
.td .td-file-actions .td-flink{flex:1;min-width:0}
.td .td-file-actions>a{padding:5px;color:var(--td-ink-3)}
.td .td-history-load{margin:0 0 12px 36px}
.td .td-flow .td-quote{white-space:pre-wrap}
.td .desk-note-quote{margin-top:8px}
@media(max-width:700px){.desk-login{max-width:430px;grid-template-columns:1fr;margin:12px auto;min-height:0}.desk-login-intro{padding:24px 28px}.desk-brands{margin:8px 0 22px}.desk-login-thread{display:none}.desk-login h1{font-size:27px}.desk-login-intro>p:not(.desk-brands){max-width:none;margin-bottom:0}.desk-login-form{padding:28px}.desk-login-form>p{margin-bottom:0}}
@media(max-width:559px){body{padding:0}.td .td-app{height:100dvh;min-height:420px}.td dialog{padding:20px}.desk-list-foot{padding-bottom:max(12px,env(safe-area-inset-bottom))}.td-composer{padding-bottom:max(10px,env(safe-area-inset-bottom))}.desk-login{margin:12px}.desk-login-intro,.desk-login-form{padding:24px}}

/* Administration shares the inbox palette and typography, with its own workspace. */
.admin-app{height:100dvh;min-height:440px;background:var(--td-surface);display:flex;flex-direction:column}
.admin-top{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:18px 28px;border-bottom:1px solid var(--td-line)}
.admin-top>div{display:flex;align-items:center;gap:22px}.admin-top>div>span{border-left:1px solid var(--td-line);padding-left:22px;color:var(--td-ink-2)}
.admin-layout{display:grid;grid-template-columns:228px minmax(0,1fr);flex:1;min-height:0}
.admin-nav{padding:26px 14px;background:var(--td-sunk);border-right:1px solid var(--td-line);display:flex;flex-direction:column;gap:4px}
.admin-nav>p{margin:0 12px 18px;color:var(--td-ink-3);font-size:12px}.admin-nav>button{padding:12px;text-align:left;border:0;background:transparent;border-radius:6px;color:var(--td-ink-2)}
.admin-nav>button:hover{background:var(--td-hover)}.admin-nav>button[aria-current=page]{background:var(--td-accent-wash);color:var(--td-accent);font-weight:650;box-shadow:inset 3px 0 var(--td-accent)}
.admin-nav-note{margin-top:auto;padding:28px 12px 0;color:var(--td-ink-3);font-size:12px;line-height:1.7}
.admin-main{padding:36px clamp(20px,3.4vw,56px);overflow:auto;min-width:0}
.admin-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:24px;margin-bottom:28px}.admin-heading h1{font:600 28px/1.3 var(--td-sans);letter-spacing:-.6px;margin:0 0 9px}.admin-heading h1:focus{outline:none}.admin-heading p{color:var(--td-ink-2);margin:0;max-width:60ch;line-height:1.6}.admin-heading>.td-btn{padding:10px 16px;flex-shrink:0}
#admin-workspace{max-width:1400px;display:grid;gap:28px;align-items:start;grid-template-columns:minmax(0,1fr)}
#admin-workspace.is-editing{grid-template-columns:minmax(0,1fr) 340px}
#admin-list{min-width:0}.admin-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:18px;color:var(--td-ink-3);font-size:12px}.admin-toolbar>.td-input{width: min(300px,55%);padding:9px 12px}
.admin-check{display:flex;align-items:center;gap:9px;line-height:1.5;font-size:13px;color:var(--td-ink-2)}.admin-check input{accent-color:var(--td-accent);width:16px;height:16px;flex:none}
.admin-guidance{max-width:76ch;color:var(--td-ink-3);line-height:1.7;margin:0 0 20px}
.admin-table-wrap{overflow:auto;border:1px solid var(--td-line);border-radius:8px}.admin-table{font-size:13px}.admin-table th{background:var(--td-sunk)}.admin-table th,.admin-table td{padding:16px;text-align:left}.admin-table tr:last-child td{border-bottom:0}.admin-table td:first-child{min-width:170px;max-width:350px}.admin-table td:last-child{text-align:right}.admin-table small{display:block;color:var(--td-ink-3);font-size:12px;margin-top:5px;line-height:1.5}.admin-table strong{font-weight:600}
.admin-badge{display:inline-block;padding:3px 7px;border-radius:4px;background:var(--td-sunk);color:var(--td-ink-2);white-space:nowrap;font-size:11px}.admin-badge.is-active{background:var(--td-accent-wash);color:var(--td-accent)}
#admin-editor{border:1px solid var(--td-accent-line);border-radius:8px;padding:22px;background:var(--td-raise);min-width:0;scroll-margin:20px;overflow-wrap:anywhere}.admin-editor-heading{display:flex;justify-content:space-between;align-items:center;gap:12px}#admin-editor h2{font-size:18px;margin:0}#admin-editor h3{font-size:13px}#admin-editor p{line-height:1.6}#admin-editor .desk-form{margin-bottom:0}.admin-hint{font-size:12px;color:var(--td-ink-3);margin:0}.admin-secondary{margin-top:24px;border-top:1px solid var(--td-line);padding-top:20px}.admin-preview{background:var(--td-sunk);border-radius:6px;padding:16px}.admin-preview h3{margin:0 0 14px;color:var(--td-ink-3);font-weight:500}.admin-preview input:disabled,.admin-preview textarea:disabled,.admin-preview select:disabled{opacity:1}
.admin-app label:not(.admin-check){display:grid;gap:7px}.admin-app .td-input,.admin-app .td-select{width:100%;padding:9px 10px}.admin-app textarea{min-height:75px;resize:vertical}.admin-app #admin-choices textarea{min-height:110px}.admin-app button:disabled{cursor:wait;opacity:.6}
.admin-empty{padding:60px 25px;text-align:center;border:1px dashed var(--td-line);border-radius:8px}.admin-empty h2{font-size:20px;letter-spacing:-.3px;margin:0 0 12px}.admin-empty p{color:var(--td-ink-3);max-width:48ch;margin:0 auto 24px;line-height:1.7}
.admin-alert,.admin-notice{padding:12px 16px;border-radius:6px;max-width:100%;overflow-wrap:anywhere}.admin-alert{background:var(--td-note-wash)}.admin-notice{background:var(--td-accent-wash);color:var(--td-accent)}
.admin-operations{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 32px;margin-bottom:24px}.admin-operations section{padding:24px 0;border-top:1px solid var(--td-line)}.admin-operations h2{margin:0;font-size:17px}.admin-operations p{color:var(--td-ink-3);line-height:1.6;margin:10px 0 20px}
.desk-custom-field{display:grid;gap:6px;min-width:0}.desk-datetime{display:grid;grid-template-columns:minmax(0,1fr) minmax(6.5rem,8rem);gap:6px}.desk-custom-field>label{font-size:12px;font-weight:550}.desk-custom-field small{color:var(--td-ink-3);line-height:1.5}.desk-custom-field .td-input,.desk-custom-field .td-select{width:100%}.desk-custom-field textarea{min-height:80px;resize:vertical}.desk-custom-field input[type=checkbox]{width:18px;height:18px;accent-color:var(--td-accent)}.desk-custom-field select[multiple]{min-height:90px}.desk-custom-field :disabled{opacity:.65}
.admin-condition{display:grid;gap:14px;padding-left:25px}.admin-preview>.admin-hint{margin-bottom:12px}
@media(max-width:1190px){#admin-workspace.is-editing{grid-template-columns:minmax(0,1fr)}#admin-workspace.is-editing #admin-editor{grid-row:1}.admin-main{padding:28px 24px}.admin-layout{grid-template-columns:200px minmax(0,1fr)}}
@media(max-width:700px){.admin-layout{display:flex;flex-direction:column}.admin-nav{padding:10px 14px;border-right:0;border-bottom:1px solid var(--td-line);flex-direction:row;overflow-x:auto;flex-shrink:0;gap:6px}.admin-nav>button{white-space:nowrap;padding:10px}.admin-nav>p,.admin-nav-note{display:none}.admin-nav>button[aria-current=page]{box-shadow:inset 0 -3px var(--td-accent)}.admin-main{padding:24px 16px}.admin-top{padding:14px 16px}.admin-top>div{gap:12px}.admin-top>div>span{font-size:12px;padding-left:12px}.admin-top .desk-wordmark{font-size:21px}.admin-heading{flex-wrap:wrap;gap:16px;margin-bottom:22px}.admin-heading h1{font-size:24px}.admin-toolbar{gap:12px;align-items:flex-start}.admin-toolbar .admin-check{font-size:12px}.admin-table th,.admin-table td{padding:12px}.admin-table td:first-child{min-width:150px}.admin-operations{grid-template-columns:1fr}.admin-table-wrap{max-width:100%}.admin-empty{padding:40px 20px}}
.desk-select-field{display:grid;gap:7px;min-width:0}
.admin-app .desk-form .admin-check{display:flex;font-size:12px;align-items:flex-start;gap:9px;line-height:1.6}
.admin-app .desk-form .admin-check input{margin-top:2px}
.admin-app .admin-toolbar>.td-input{width:min(300px,55%)}
.admin-toolbar .admin-check{white-space:nowrap}
.admin-app .desk-error:empty{display:none}
.admin-app{position:relative;overflow:hidden}